Terms of service
Overview
This website is operated by Steel & Speed, a trading name of Optane Limited. Throughout the site, the terms “we”, “us” and “our” refer to Steel & Speed.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, you must not use this website.
Section 1 – Use of Our Website
By using this website, you confirm that:
- You are at least 18 years old, or using the site under supervision
- All information you provide is accurate and complete
- You are responsible for maintaining the confidentiality of your account
Section 2 – Products
We supply genuine OEM, new, new old stock (NOS), take-off, used and selected aftermarket motorcycle parts and accessories.
All products are described as accurately as possible. However:
- Product condition may reflect normal wear and tear
- Colours and appearance may vary depending on your device
- We do not guarantee that products will meet subjective expectations beyond their stated condition and description.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities available
Section 3 – Compatibility & Installation
It is the customer's responsibility to verify compatibility before purchasing. Where a Harley-Davidson OEM part number is provided, customers should use this as the primary method of confirming compatibility.
We are happy to assist with compatibility questions prior to purchase, but we are not responsible for:
- Incorrect fitment
- Installation errors
- Compatibility issues
Section 4 – Electrical & VIN-Coded Components
Certain electrical components (including ECUs, tuners, and speedometers) may become permanently linked (“VIN locked”) once installed.
We are not responsible for:
- Programming or compatibility issues
- Items that cannot be reused after installation
Section 5 – Orders
Placing an order constitutes an offer to purchase.
We reserve the right to:
- Accept or decline any order
- Cancel or modify orders if necessary
Once an order is accepted, it may not be possible to cancel it.
Section 6 – Pricing & Payment
All prices are subject to change without notice.
Prices:
- Are shown at checkout
- May not include shipping, taxes, or customs charges
You agree to provide accurate payment and billing information.
VAT Information
We operate under the HMRC Global Accounting Margin Scheme (VAT Notice 718).
In accordance with this scheme:
- VAT is not shown separately on invoices
- VAT cannot be reclaimed by the buyer
For further information, please visit www.gov.uk.
Section 7 – Shipping
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Couriers
- Customs
- External factors outside our control
Risk of loss passes to the customer once the item is handed to the delivery carrier.
Section 8 – Intellectual Property
All content on this website is owned by or licensed to Steel & Speed. This includes product photographs, workshop photography, technical guides, blog articles and original written content unless otherwise stated.
You may not:
- Copy, reproduce, or distribute content
- Use our branding without permission
Section 9 – Third-Party Services
This website is powered by Shopify.
All transactions are between you and Steel & Speed. Shopify is not responsible for any issues relating to purchases.
Section 10 – Accuracy of Information
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Technical information, compatibility guides and editorial content are provided for general information only and should not replace manufacturer service information or professional mechanical advice.
Section 11 – Prohibited Use
You may not use this website:
- For unlawful purposes
- To infringe on intellectual property
- To transmit malicious code
- To misuse or abuse the platform
We reserve the right to terminate access if these terms are violated.
Section 12 – Disclaimer of Warranties
All products and services are provided “as is” and “as available”.
We make no guarantees regarding:
- Uninterrupted service
- Error-free operation
Section 13 – Limitation of Liability
To the fullest extent permitted by law, Steel & Speed shall not be liable for:
- Indirect or consequential losses
- Loss of profits, data, or business
- Issues arising from use of products
Section 14 – Indemnification
You agree to indemnify and hold harmless Steel & Speed from any claims arising from your use of the website or breach of these Terms.
Section 15 – Editorial Content
The articles, guides and technical information published in the Steel & Speed Knowledge Centre are provided for general information only. While every effort is made to ensure accuracy, specifications, compatibility and procedures may vary depending on model year, market and previous modifications.
Customers should always consult the appropriate Harley-Davidson service literature before carrying out repairs, maintenance or modifications.
Steel & Speed accepts no liability for loss or damage arising from reliance on editorial content published on this website..
Section 16 – Trademark Disclaimer
Steel & Speed is an independent Harley-Davidson parts specialist. We are not affiliated with, authorised by, endorsed by or sponsored by Harley-Davidson Motor Company.
Harley-Davidson®, H-D®, Sportster®, Softail®, Dyna®, Touring®, Road King®, Street Glide®, Road Glide®, Electra Glide®, Pan America®, Milwaukee-Eight®, Revolution Max® and other Harley-Davidson model names and trademarks appearing on this website are the property of Harley-Davidson Motor Company.
These names are used solely for identification, reference and compatibility purposes.
Section 17 – Governing Law
These Terms are governed by the laws of England and Wales.
Section 18 – Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of the website constitutes acceptance of any changes.
Section 19 – Contact Information
If you have any questions about these Terms, please contact us via our contact form or at:
Steel & Speed (a trading name of Optane Limited)
19 Moorfield Road, Guildford, Surrey, GU1 1RU, United Kingdom
Registered in England & Wales: 08542819 / VAT number: GB 167519480